Standard Chartered Bank Graduate Recruitment for PFC / Telesales

Standard Chartered Bank Graduate Recruitment for PFC / Telesales
Standard Chartered Bank, As one of the world’s most international banks, with a unique presence in Asia, Africa and the Middle East, we provide career opportunities to an enormously diverse workforce. Our size and reach provide employees with opportunities for international experience, operating across many countries, interacting and learning from other cultures.

We attract talented individuals from all over the world. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. We  strive to make Standard Chartered a great place to work by creating an engaging, inclusive and safe environment that rewards success and encourages employees to take control of their personal development.  At the core of the Group’s people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day. We are recruiting to fill the following  Standard Chartered Bank vacancies:

Job Title: PFC / Telesales

Job ID: 277723
Job Function: Consumer Banking
Location: Nigeria – SCB
Full/Part Time: Full-Time
Job Description

• Responsible for all sales and servicing of in house Standard Chartered Bank customers
• Product enquries & sales to branch customers
• Key focus on personal banking casa (lcy & fcy), bancassurrance, is & pil.
• use the following as sales tools: reference forms, third party i nstruments, customs duty payment document (from psbs), tc data (potential customers from fx / tc teller). dormant account (affluent) reactivation & management. upgrading of tail accounts.

KYC
Ensure you remain alert to the risk of money laundering and assist in the Bank’s efforts in combating it by adhering to the key principles in relation to: ‘’Identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to customers’’.
Key Roles & Responsibilities
Managing both in & out of branch sales experience to achiieve the branch’s sales targets and ensure customer   satisfaction.

Qualifications & Skills

• Ability to provide accurate information and recommend appropriate solutions.
• Good interpersonal skills, ability to establish good rapport with colleagues and confidence in dealing with all level of management in cross-cultural environment.
• Salesmanship, energy and drive
• Strong customer service orientation
• Strong interpersonal and communication skills
• Sound knowledge of administrative procedures
• Relevant academic and work experience
• Must have product knowledge certification

In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.

Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
How To Apply To apply, visit www.standardchartered.com/careers/ and at  Select Location,select Nigeria-SCB and click Search